Interface Management Site - Enabling and Customizing the Feedback Form

Concept

The Feedback Form accessed from each catalog record is a great way of connecting with your online visitors. Enabling and customizing the Feedback Form can all be done through the Interface Management Site. To enable the form, you will need to provide the email address where the feedback messages should be sent. You may either use the form's default instructions to the online visitor or you can customize the messages to fit your needs. Using HTML can help format these messages for better viewing in some browsers and email clients.

Task

1. Sign in to http://admin.pastperfectonline.com.
2. Select the Site tab.
3. Check the box for Enable Feedback.
   
   
   
   
4. Click the Feedback tab.
5. Fill in the Feedback Manager Email Address field with the email address of the person who should receive the feedback messages.
   
   
   
   
6. Customize the following fields on the Feedback tab:
   • The Feedback Header field is used to provide instructions to the online visitor about this particular form. This message will appear at the top of your Feedback Form. Use HTML to get the formatting and spacing that you desire.
     
     
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   • The Feedback Confirmation Message field is used as a confirmation that the form was submitted. This message will appear briefly on the screen after the form has been sent.
     
     
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7. Click the Update Museum button at the top or bottom of your page to save the changes.
8. Click the Open Web Site link at the top of your page to test your changes.
   
   
   
   
9. Navigate to a record page on your site to test the Send Us Feedback button.

References

• Accessing Your Interface Management Site (IMS)
• Making IMS Changes and Refreshing Your Site
• Send Us Feedback Button
• HTML Basics