Request Image Button

Concept

The Request Image button allows online visitors to request an image directly from your online records. Since policies and procedures for image reproductions vary greatly between institutions, this form is designed to start the communication process between you and the online visitor. When someone requests an image, you will receive an email containing the visitor's contact information and a link to the record  being requested. You can then contact the person with details about how your organization handles image requests (i.e. use fees, payment options, available formats, delivery methods, etc.).

This button displays by default and can be suppressed at the Interface Management Site.

Task

  1. Starting from a record page or Random Images, click on an image thumbnail to view a larger copy.

    Online Record Page with Image Request button highlighted

  2. Click the Request Image button.

    Lightbox with Image Request buton

  3. A new window will open displaying the Image Request Form. Fill out the form. Required fields are denoted with an asterisk (*).

    Image Request Form

  4. Check the box next to "I'm not a robot". If a CAPTCHA window opens, follow the instructions and then click the Verify button, which will close the window.
  5. Click the Submit Request button at the bottom of the form.
  6. On the confirmation screen. click the Close Window button or wait a moment for that second window to close automatically.
  7. If you are set up as the Image Order Manager in IMS, you will receive an email with the image request. You can then contact the online visitor to finalize the details of the request.

    Image Request Email sent to the organization

References