Send Us Feedback Button

Concept

The Send Us Feedback button allows online visitors to send you feedback about a particular record directly from your PastPerfect Online site. The Send Us Feedback button is displayed in the upper right corner of each record detail page. A checkbox setting in the Interface Management Site determines if this feature is available or hidden. Once the visitor submits the form, you will receive an email containing the feedback.

There are a variety of ways this form can be used including soliciting feedback, recruiting assistance in identifying photos, and much more.

Task

  1. From a catalog record, click the Send Us Feedback button.

    Online Record Page with Send Us Feedback button highlighted

  2. A window will open displaying the Feedback Form. Fill out the form by entering contact information and feedback. Required fields are labeled accordingly.

    Feedback Form

  3. Click the Submit Feedback button at the bottom of the form.
  4. A confirmation message will appear. Click the OK button to return to the record page.
  5. An email with the details will be sent to the address listed in IMS as the Feedback Manager Email Address.

    Feedback Email sent to the organization

References