Request Image Button

Concept

The Request Image button allows online visitors to request an image directly from your online records. Since policies and procedures for image reproductions vary greatly between institutions, this form is designed to start the communication process between you and the online visitor. When someone requests an image, you will receive an email containing the visitor's contact information and a link to the record being requested. You can then contact the person with details about how your organization handles image requests such as use fees, payment options, available formats, and delivery methods.

A checkbox setting in the Interface Management Site determines if this feature is available or hidden.

Task

  1. Starting from a record detail page, locate the image viewer at the top of the page. For Random Images and records with multiple images available, you can click on an image thumbnail to change which image is shown in the viewer.
  2. Click the Request Image button.

    Online Record Page with Image Request button highlighted

  3. A window will open displaying the Image Request Form. Fill out the form. Required fields are labeled accordingly.

    Image Request Form

  4. Click the Submit Request button at the bottom of the form.
  5. A confirmation message will appear. Click the OK button to return to the page.
  6. An email with the details will be sent to the address listed in IMS as the Image Order Manager Email Address. You can then contact the online visitor to finalize the details of the request.

    Image Request Email sent to the organization

References