Send Us Feedback Button

Concept

The Send Us Feedback button allows online visitors to send you feedback about a particular record directly from your PastPerfect Online site. By default, the Send Us Feedback button is displayed in the upper right corner of each catalog record page and can be suppressed at the Interface Management Site. Once the visitor submits the form, you will receive an email containing the feedback.

There are a variety of ways this form can be used including soliciting feedback, recruiting assistance in identifying photos, and much more.

Task

  1. From a catalog record, click the Send Us Feedback button.

    Online Record Page with Send Us Feedback button highlighted

  2. A new window will open displaying the Feedback Form. Fill out the form by entering contact information and feedback. Required fields are denoted with an asterisk (*).

    Feedback Form

  3. Check the box next to "I'm not a robot". If a CAPTCHA window opens, follow the instructions and then click the Verify button, which will close the window.
  4. Click the Submit Feedback button at the bottom of the form.
  5. Click the Close Window button or wait a moment for that second window to close automatically.
  6. If you are set up as the Feedback Manager in IMS, you will receive the feedback and contact information by email.

    Feedback Email sent to the organization

References