Pledge Payment Schedule

The Pledge Payment Schedule is a list of all the scheduled payments that make up the total pledge. For example, if John Smith pledged $1000 over 4 annual payments starting in 2016, he would have four scheduled pledge payments for his $1000 pledge: $250 in 2016, $250 in 2017, $250 in 2018, and $250 in 2019. Each of these four payments would be listed on the Pledge Payment Schedule, regardless of whether they had been paid.

 

For each payment on the schedule, the program automatically calculates and records the Due Date, Amount Due, Amount Paid, Write-Off Amount, and Balance. It is also possible to print Pledge Payment Reminder Letters and Pledge Payment Receipts for each payment from the schedule.

 

Note: To make a payment towards a pledge, enter the payment under Donations.  For more information, see Donations.

 

Access Pledge Payment Schedule

The Pledge Payment Schedule may be accessed multiple ways: from the Pledges Accordion on a contact record, from Pledges in Pledges & Receipts, or from Pledge Payments in Pledges & Receipts.

From Contact Record

  1. Click "Edit" in the Edit Bar at the top of the contact record
  2. Click the hyperlink in the Pledge No column within the Pledges Accordion
  3. Click the "Schedule of Payments" button

 

When finished with the Pledge Payment Schedule, close the Pledge Payment Schedule pop-up window, click "Save" on the Edit Pledge pop-up window, and click "Save" in the Edit Bar at the top of the screen.

From Pledges & Receipts | Pledges

  1. Go to "Development" on the Main Navigation Bar

  2. Click "Pledges & Receipts"
  3. Select "Pledges" from the Left Sidebar
  4. Find the desired pledge by browsing or using filters
  5. Click the hyperlink in the Date column
  6. Click "Schedule of Payments"

From Pledges & Receipts | Pledge Payments

  1. Go to "Development" on the Main Navigation Bar

  2. Click "Pledges & Receipts"
  3. Select "Pledge Payments" from the Left Sidebar
  4. Find any payment that is part of the desired pledge by browsing or using filters
  5. Click the hyperlink in the Date column

Modifying Pledge Payment Schedule

Sometimes you may need to adjust the pledge payments on the schedule if the contact who made the pledge changes the terms of the pledge (e.g. making 3 payments instead of 4, the contact passes away before completing the pledge, etc). It is possible to add, edit, and delete payments on the schedule, which may affect the total amount of the pledge and the write-off amount.

Add Payment to Schedule

When you add payments to the schedule, the total amount pledged will increase.

 

  1. Click "Add Payment" on the Pledge Payment Schedule screen


  2. Populate the Due Date and Amount for that scheduled payment
  3. Click "Add This Payment to Schedule"

Delete Payment from Schedule

Deleting payments will cause the total amount pledged to decrease and will increase the write-off amount. On the Pledge Payment Schedule, it will move the amount due in the Amount column into the Write Off column.

 

Note: You can only delete a scheduled payment if no donation payment/credit has been made towards that scheduled payment.  

 

  1. Hover over the payment you wish to delete on the Pledge Payment Schedule screen
  2. Click the Trash Can icon on the right end of the row


  3. Click "Yes" to confirm the deletion

Edit Payment

Editing payments means that you are changing either the Due Date or the Amount for that scheduled payment. If you increase the Amount, the total amount pledged will increase. If you decrease the Amount, the total amount pledged will decrease and the write-off amount will increase. Setting the Amount to "0" will function the same as deleting that payment from the schedule (increasing the write-off amount).

 

  1. Click the date in the Due column for the payment you wish to edit on the Pledge Payment Schedule screen


  2. Make desired changes to the Due Date and/or Amount fields
  3. Click the "Save" button on the pop-up window

Print Individual Pledge Payment Reminder Letter and Receipt

Before accessing the Pledge Payment Reminder Letter and Pledge Payment Receipt, be sure these documents are set up under Contacts Settings | Pledge & Receipts Letter Templates.

 

  1. Click the hyperlink in the Reminder Letter Sent or Receipt Sent columns for the desired pledge payment on the Pledge Payment Schedule screen
  2. Customize the document on the letter screen as needed
  3. Use the "Email", "Save as PDF" or "Print" options to produce the document in the desired format