Part of your fundraising campaigns may be to collect pledges. Pledges are a useful tool for gauging how much money you will be collecting over time, assuming all pledged money is collected. PastPerfect can track your pledges, allowing you to send reminder and thank you letters to contacts after they pledge an amount. Using the schedule of payments on the Pledge Detail screen, you can easily see when a contact's next payment should be, how much it will be, and how much has already been paid. When a contact makes a payment toward a pledge, it is entered under the Donations screen view. The Campaigns screen will show you how much money has been pledged and how much has been received for each campaign.
To begin, pledges are entered on the Pledges Screen View of the Contacts section, seen below.
Pledges Screen View
To enter a new pledge, click the Contacts button on the Main Menu. Find the record for the contact who is giving the pledge and click the Pledges button on the Sidebar.
Enter a New Pledge screen
Please note that posting the pledge simply creates a pledge record. If the contact is also making the first payment on a pledge, you will need to enter the payment under the Donations screen and apply it to this pledge. When posting a donation for a contact who has an open pledge, you will be asked if you want to apply the donation to the specific pledge. The pledged amount will be added to the appropriate campaign screen, in the Pledged column. After a pledge has been posted, the Thank You Letter and Reminder Letter options become activated.
The Pledge Thank You letter should be sent to the donor thanking them for the pledge. Reminder letters function much like an invoice or gentle reminder that a pledge was made and a payment is due on a specific date. For each pledge there is only one Thank You Letter, but there can be multiple Reminder Letters, one for each payment.
The Pledge Thank You Letter should be sent when the pledge is made. This letter is composed by going to the Main Menu | Campaigns | Pledge Thank You Letter. Please see Chapter 22 - Letters, Labels & Email for more information about composing letters.
The Pledge Reminder Letter may be sent when the pledge is made if the first scheduled payment is due. However, this letter may be printed at a later date from the Pledge Detail screen. This letter is composed by going to the Main Menu | Campaigns | Pledge Payment Reminder Letter.
The Pledge Detail screen is accessed by double clicking on a pledge in the list of Pledges Made on the Contacts Pledges Screen View. This screen gives you the option to print your pledge letters, in addition to giving you access to details associated with a single pledge, including: the contact's name, company, campaign, activity, solicitor, schedule of payments, etc.
Pledge Detail screen
On the right side of the Pledge Detail screen is a spreadsheet with the Schedule of Payments where you can view the amount promised, the date the payment is due, the amount paid, and the remaining balance. PastPerfect automatically calculates the totals at the foot of each column.
Making changes to the Schedule of Payments will alter the payment information in the middle part of the left side of the screen. You may add, edit or delete payments in the schedule by using the buttons at the bottom of the Schedule of Payments. Deleting payments will increase the amount in the Write-off Amount field and place today's date in the Write-off Date field. To write off a pledge completely, delete all of the unpaid payments.
These letters are set up first as the Default Pledge Payment Reminder Letter under Main Menu | Setup | Contacts | Campaigns & Pledges. They are composed for each campaign on the Campaign screen, using the Setup Pledge Payment Reminder Letter button. The letter you composed on the Campaign screen can be viewed on the Pledge Detail screen by clicking the Default Reminder Letter button. Looking at this letter, you will see that some merge fields such as <Payment_amount> and <Payment_date> still appear in brackets. They will be replaced in the next step. You may make changes to the letter at this point, which will be used in all the reminder letters sent to this contact. You will want to preview this letter before printing the Selected Payment Reminder Letter.
Pledge Detail screen
Since a pledge may be paid off in multiple payments over time, a separate reminder letter is created for each payment. From the Pledge Detail screen select a pledge payment from the Schedule of Payments list on the right and then click the button Selected Payment Reminder Letter. The letter will display in MS-Word, where it can be printed. As long as you have previewed the Default Reminder Letter, the merge fields will be filled in appropriately for this payment.
You can also print all pledge payment reminder letters for any pledges due within a specified date range from the Reports menu. From the Main Menu click on Reports | Pledges | Pledge Reminder Letters | Run Selected Report.