The PastPerfect Software support staff is ready to help you. Our office hours are Monday through Friday, 9:00 a.m. to 5:30 p.m. Eastern (6:00am to 2:30 p.m. Pacific). Our voicemail is active 24 hours a day, and we will respond to calls in the order they are received, giving first priority to customers who pay for annual support services. We strive to answer all calls within 24 hours and usually return calls within the hour. Please call us at 1-800-562-6080 with your questions. If you have trouble reaching us on our toll-free number, please call 610-363-7844.
Please note, our office will be closed on Monday, September 4th for the Labor Day holiday. The office will be closing early on Friday, September 8th at 2:30pm Eastern.
We also have additional resources where you may find answers during non-working hours. Please visit our Frequently Asked Questions, Knowledge Base, and Video Tech Tip sections for additional resources.